E-GO SUCK DOGS BALLS!
ive used them before becoz they were the cheapest.
they were ok.
but just recently i have had 2 engines sent on pallets.
i was lured by the low price.. never again.
They have NO customer service at all.
you have to email them. no phone number
the emails they send you are basically yes and no emails full of spelling mistakes with no name attached.
(thats if they even reply to your email which half the time the don't)
i know they save money this way but at least provide SOME service.
first pallet they lost for 5 weeks and then blamed everyone but themselves.
second pallet after getting a quote and paying online via paypal get told it will cost an extra $250 !! i said just refund my money..
"we cant refund paypal we need your credit card to to refund you"
i said go to your paypal and click "refund" lol.
"give us your credit card details so we can refund you"
ok so i gave them credit card details..
i did that a week ago
still no refund and no reply to any contact.
might have to do paypal dispute thingy.
dodgiest company ever run by a 5year old kid with no business skills.
dont believe me? just do an online search
5 pages of complaints about them just on this site alone..http://www.productreview.com.au/p/e-go.html
STAY WELL CLEAR OF THEM. YOU HAVE BEEN WARNED